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ISO 9001-2015

PN-EN ISO 9001-2015 Quality management systems - Requirements (from EN ISO 9001: 2015 Quality management systems - Requirements) - an international standard specifying the requirements that should be met by the quality management system in an organization.

This standard can be used by all organizations, regardless of their size and type. It is focused on understanding and meeting customer requirements, and thus on specific needs for products of a given organization, adopting a process approach, providing results of process effectiveness and their continuous improvement, based on objective measurements. The main requirements of ISO 9001 include: introduction of supervision over documentation and records, management's involvement in building a quality management system, systematization of resource management, establishing product implementation processes, making systematic measurements (customer satisfaction, products, processes)

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